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Privacy Policy

WireLoad, Inc. ("WireLoad", "we" or "us") is a provider of e-mail transfer services and developer of YippieMove software. Protecting the personal information of our users is important to us; therefore we have established a comprehensive privacy policy.

Note that the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt-out of further mailings.

Data Storage

We do not permanently store any emails. However, we do need to temporarily store the message on our servers to enable us to upload the message to the destination server. It is in our interest (both due to cost of storage and privacy) to store the message as short as possible. The time we store a message is most often less than a day but information may be stored up to 60 days after the completion of the job. After this time the message and associated data is deleted. Data may remain in backups for another 30 days after deletion.

In the case of a suspended transfer, (i.e. a transfer that has been stalled due to an external factor such as invalid credentials), the customer will be notified. If the customer fails to respond and/or fails to resolve the issue, the transfer will be cancelled and deleted after 60 days.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us by e-mail at [email protected]

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Last updated: 02/06, 2015.